Question 1

Is there a bathroom in the bubble?

Accepted Answer

No — the bubble itself is a sleeping space. There's a shared service house about 30–50 meters from each bubble with two toilets and showers for guests to use. The service house is centrally located, heated, and open all night.

Question 2

Will I actually see the Northern Lights?

Accepted Answer

There's no guarantee. The aurora is a natural phenomenon and depends on solar activity, cloud cover, and the season. Best chances are September through early April, on clear nights, away from city lights. Our locations are dark-sky friendly and your bubble faces the sky directly, so when conditions are right, you'll see them from your bed. We send guests an aurora forecast for their stay night so you know what to expect.

Question 3

How warm is it inside? Will I freeze?

Accepted Answer

Each bubble has a heating pad in the bed and the bed is made with a double duvet — your own duvet plus a second one layered on top. When it's really cold outside the bubble interior can be a little chilly, but once you're in bed with the heating pad on and both duvets over you, you'll be properly warm. Guests stay through Icelandic winters at −10°C and below without issue. Bring warm clothes for moving between the bubble and the service house.

Question 4

Can people see in from outside?

Accepted Answer

The bubble is transparent so during daylight, yes — though our locations are in private forest with no public access, so practically no one is around. At night with the interior lights on, you'd be visible from outside. With the lights off, you have full privacy and the sky above is at its most beautiful. Each bubble is also positioned with significant distance from neighbors.

Question 5

What's included when I book direct?

Accepted Answer

Book direct on buubble.com with the non-refundable rate and the welcome package is included free — your choice of prosecco, local beer, or non-alcoholic (selected at booking), plus Icelandic chocolate, waiting in your bubble. You'll also get your host's direct phone number for anything you need during your stay. The welcome package is exclusive to direct non-refundable bookings — it's not available through Booking.com, Expedia, or other third parties. It can be added to standard-rate bookings for €29.

Question 6

What's the cancellation policy?

Accepted Answer

Two options at booking. Standard rate: free cancellation up to 5 days before arrival, no fee — welcome package available as €29 add-on. Non-refundable rate: a lower price, the full amount is charged at booking and isn't refundable for changes or cancellations — welcome package included free. Most direct bookers choose non-refundable for the savings plus the free welcome package.

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